Terms of Service
Last Updated: September 29, 2026
These Terms of Service (“Terms”) apply to all services provided by Vaxid Mobile Detailing LLC (“Vaxid Detailing,” “we,” “us,” or “our”). By booking an appointment, requesting service, or allowing us to begin work on your vehicle, you acknowledge and agree to the following Terms.
1. Service Estimates & Pricing
Prices displayed on our website or provided before an appointment are based on the information available to us at the time, including vehicle size, condition, and requested services.
Unless specifically stated as a fixed price, quoted prices may be estimates or starting prices. Final pricing may change if the vehicle’s actual condition requires substantially more time, labor, or materials than reasonably anticipated.
Examples may include, but are not limited to:
Excessive pet hair
Heavy staining
Excessive dirt, mud, sand, or debris
Biohazards or bodily fluids
Excessive trash or personal belongings
Severe odors
Sap, tar, adhesive, or other difficult contamination
Excessively soiled seats, carpets, or headliners
Conditions not disclosed before the appointment
If additional charges are necessary, we will make a reasonable effort to notify the customer before performing work that materially increases the agreed price.
2. Vehicle Condition & Inspection
Customers are responsible for accurately describing the condition of their vehicle when requesting a quote or booking an appointment.
Vaxid Detailing may inspect and document the vehicle’s condition before, during, or after service, including through photographs or video.
Vehicles may contain pre-existing scratches, dents, stains, cracks, loose trim, worn materials, damaged buttons, failing adhesives, electrical problems, paint defects, or other damage that becomes more noticeable after cleaning.
Vaxid Detailing is not responsible for pre-existing damage or deterioration.
3. Results Are Not Guaranteed
We aim to achieve the best reasonable result based on the vehicle’s condition and the services purchased. However, detailing is not a restoration service, and 100% removal of every stain, odor, scratch, contaminant, or defect cannot be guaranteed.
Some stains, odors, pet hair, water spots, scratches, discoloration, etching, or other defects may be permanent or may require specialized services beyond the scope of the booked detail.
Payment is for the professional service, labor, time, and materials provided and does not guarantee complete restoration of the vehicle.
4. Personal Belongings
Customers should remove valuables, money, important documents, firearms, medications, fragile items, and other personal belongings before the appointment.
We may move personal belongings when reasonably necessary to perform the service.
Vaxid Detailing is not responsible for lost, misplaced, or damaged personal property left inside the vehicle unless the loss or damage was directly caused by our negligence.
Areas containing excessive personal belongings may not be cleaned if doing so would require us to remove, organize, or assume responsibility for those items.
5. Vehicle Access & Keys
The customer must provide reasonable access to the vehicle and, when necessary, the vehicle keys.
By providing us with the keys, the customer authorizes Vaxid Detailing and its employees or contractors to start, move, reposition, or operate the vehicle as reasonably necessary to perform the booked service.
We will not use the vehicle for purposes unrelated to the service.
6. Pre-Existing or Fragile Components
Some vehicle components can become fragile due to age, sun exposure, previous repairs, aftermarket modifications, normal wear, or deterioration.
This can include:
Loose trim or panels
Peeling or damaged tint
Worn leather or upholstery
Cracked plastics
Loose headliners
Failing adhesives
Damaged vents or buttons
Aftermarket accessories
Previously repaired or repainted surfaces
Customers should disclose known damaged, loose, aftermarket, or unusually fragile components before service begins.
Vaxid Detailing is not responsible for damage resulting solely from a pre-existing defect, deterioration, improper installation, or undisclosed condition. Nothing in these Terms excludes responsibility where prohibited by applicable law.
7. Interior Cleaning, Shampooing & Extraction
Seats, carpets, and floor mats may remain damp after shampooing, extraction, or steam cleaning.
Drying time depends on weather, temperature, humidity, material, and the amount of cleaning required. Customers are responsible for allowing adequate ventilation and drying time following service.
Some stains may reappear as materials dry due to deeply embedded contamination or wicking.
8. Odor Removal & Ozone Treatment
Odor-removal services are intended to reduce or eliminate odors but results cannot be guaranteed.
Odors caused by smoke, mold, mildew, bodily fluids, food, pets, water intrusion, HVAC contamination, or deeply absorbed substances may return or require additional treatment.
Ozone treatment does not guarantee permanent odor removal and does not correct the underlying source of an odor.
9. Exterior Detailing
Exterior detailing may make existing paint defects more noticeable once dirt and contamination are removed.
Standard exterior detailing does not include paint correction, scratch removal, dent repair, rock-chip repair, or permanent removal of water spots or etching unless specifically stated in the booked service.
The durability of waxes, sealants, dressings, and other protection products varies depending on weather, washing habits, storage conditions, mileage, and environmental exposure.
10. Mobile Service Requirements
For mobile appointments, the customer must provide a safe and legally accessible location where we can perform the service.
The customer is responsible for ensuring that detailing is permitted at the property or location, including compliance with HOA, apartment, business, parking, or property-management rules.
If we cannot safely or legally perform the service upon arrival, the appointment may need to be rescheduled or canceled.
11. Weather
Because Vaxid Detailing provides mobile services, appointments may be affected by rain, snow, freezing temperatures, high winds, extreme heat, lightning, or other unsafe conditions.
We reserve the right to delay, reschedule, modify, or cancel an appointment when weather or site conditions make the service unsafe, impractical, or likely to negatively affect the quality of the work.
12. Appointment Times
Appointment and completion times are estimates.
Vehicle condition, traffic, weather, previous appointments, equipment issues, or unexpected service requirements may affect arrival and completion times.
We will make reasonable efforts to communicate significant delays.
13. Cancellations & Rescheduling
Customers should provide at least 24 hours’ notice when canceling or rescheduling an appointment whenever reasonably possible.
Repeated last-minute cancellations, no-shows, or appointments where the vehicle is unavailable when we arrive may result in a cancellation fee or require a deposit before future appointments.
Any applicable cancellation fee or deposit requirement will be disclosed to the customer.
14. Deposits
Certain appointments may require a deposit to reserve the scheduled time.
When a deposit is required, its amount and applicable cancellation or refund conditions will be disclosed before payment.
Deposits may be applied toward the final service balance.
15. Payment
Payment is due upon completion of service unless another arrangement has been agreed to in writing.
Customers are responsible for paying the final authorized amount for services performed, including approved add-ons or additional work.
Unpaid balances may be invoiced and pursued through lawful collection methods.
16. Customer Satisfaction & Service Concerns
Customers are encouraged to inspect the vehicle after service whenever possible.
If you believe an area included in your purchased service was missed or improperly completed, please contact Vaxid Detailing as soon as reasonably possible and provide photographs when appropriate.
We may request an opportunity to inspect the vehicle and, when appropriate, correct an issue before another company performs work on the disputed area.
We will make reasonable efforts to resolve legitimate service concerns.
17. Damage Claims
Any claim of damage allegedly caused during service should be reported to Vaxid Detailing as soon as reasonably possible after discovery.
We may request photographs, video, repair estimates, an inspection, or other reasonable documentation needed to evaluate the claim.
Reporting a concern does not automatically establish that the damage was caused by Vaxid Detailing.
18. Photographs & Marketing
We may photograph or record vehicles before, during, and after detailing for documentation, quality control, training, and marketing purposes.
When used publicly, we will make reasonable efforts not to intentionally display personally identifying information such as addresses or documents.
If you do not want your vehicle used in marketing content, please notify us before service.
19. Right to Refuse Service
Vaxid Detailing reserves the right to refuse or discontinue service when reasonably necessary due to unsafe conditions, hazardous materials, abusive or threatening behavior, inaccessible vehicles, undisclosed biohazards, illegal activity, or circumstances that could reasonably endanger our employees, contractors, customers, equipment, or property.
20. Limitation of Liability
To the fullest extent permitted by applicable law, Vaxid Detailing will not be responsible for indirect, incidental, special, or consequential losses arising from the provision of detailing services.
Nothing in these Terms is intended to waive rights or remedies that cannot legally be waived under applicable Colorado or federal law.
21. Changes to These Terms
Vaxid Detailing may update these Terms from time to time. The version posted on our website at the time of booking or service will apply unless otherwise agreed in writing.
22. Governing Law
These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-law principles.
23. Acceptance of Terms
By booking an appointment, approving a quote, paying a deposit, or authorizing Vaxid Detailing to begin work, you acknowledge that you have read and agree to these Terms of Service.
Vaxid Mobile Detailing LLC
Northern Colorado
vaxiddetailing.com